Refund and Cancellation Policy

Satya Shield, a sole proprietorship of Gourav Bisht · Last updated 20 October 2026

This policy applies to payments made to Satya Shield, a sole proprietorship of Gourav Bisht ("Satya Shield") for services bought through https://satyashield.com, WhatsApp or email.

1. Free DPDP risk check

The risk check, score and top 3 fixes are free. No payment is taken.

2. Detailed report (₹49)

2.1 Delivery: we send your personalised report on WhatsApp or email within 2 working days of receiving payment.

2.2 Full refund if:

2.3 Wrong report: if the report doesn't match the answers you gave, tell us within 7 days and we will correct it free of charge. If we can't correct it, we will refund you.

2.4 Because the report is a personalised digital product prepared for you, we can't refund it once it has been delivered correctly.

3. Satya Shield Verified seal (₹1,000 per month)

3.1 The seal is billed monthly in advance.

3.2 Cancel any time by WhatsApp or email. Cancellation takes effect at the end of the month you have already paid for; we don't charge you again. Partial months are not refunded.

3.3 When the subscription ends, the verification page shows the seal as "Expired", and you must remove the seal from your website within 7 days.

3.4 If we withdraw the seal because of a problem on our side, we refund the unused part of the current month.

4. Compliance setup and other services

Setup work, monthly support and other services are governed by the Client Service Agreement signed with you, including its terms on cancellation and refunds.

5. How to ask for a refund or cancel

Send your name, phone number and the payment / transaction ID to:

We acknowledge your request within 48 hours.

6. How refunds are paid

Approved refunds are paid to the original payment method (UPI, card or bank account) within 7 working days of approval. Your bank may take a few more days to show it.

7. Grievances

If you are not satisfied, contact our Grievance Officer, Gourav Bisht (satyashield1@gmail.com). See Contact. You may also approach the National Consumer Helpline (1915 or consumerhelpline.gov.in).

सारांश (हिंदी)